Legal notice

Accessibility Statement

At Palomai, we believe everyone deserves an inclusive and welcoming online experience. We are committed to making our website accessible and usable for all visitors, including individuals with disabilities.

Our goal is to continually improve the accessibility of our website so that everyone has equal access to the products, information, and resources we provide.

Support & Feedback

If you experience difficulty accessing any part of our website, need assistance placing an order, or have suggestions on how we can improve accessibility, we'd love to hear from you.

Email: support@palomai.com

We are committed to responding to accessibility inquiries promptly and working to provide the information, products, or services you need through an accessible communication method whenever possible.

Optimal Browsing Experience

Our website is designed to work with the latest versions of major web browsers, including:

  • Google Chrome

  • Mozilla Firefox

  • Apple Safari

  • Microsoft Edge

We strive to make our website compatible with commonly used assistive technologies, including screen readers, speech recognition software, keyboard navigation, and other accessibility tools.

Please note that some older browsers or outdated software may not provide the best browsing experience.

Our Commitment

Palomai is committed to continually improving the accessibility of our website. We regularly review our site and make updates to enhance usability and align with recognized accessibility best practices whenever possible.

As our website evolves, we will continue to identify and address accessibility barriers to create a more inclusive shopping experience for every customer.

Accessibility Resources

If you'd like to learn more about web accessibility, the following resources may be helpful:

  • NVDA Screen Reader (Free)

  • Accessible.org

  • W3C Web Accessibility Initiative (WAI)

  • Americans with Disabilities Act (ADA)

  • Web Content Accessibility Guidelines (WCAG)